Property Management
Von Wielligh Property Management offers a complete solution to property management by combining specialist skills, customised accounting systems, proper infrastructure with networks to well-equipped contractors to deal with most maintenance related issues.
The core business of Von Wielligh Property Management is property management for sectional title schemes and homeowners’ associations in and around Rustenburg.
The overriding objective of our company is our vision: to enhance the value of the properties we manage.
Sectional Title and Homeowners’ Association Management Services
A designated property manager, supported by a complex administrator, serves as a single point of entry for all trustee and owner service requests. Specialsed support teams, comprising accountants, maintenance administrators, debt collectors, municipal account, creditor’s payment and clearance certificate administrators, as well as building inspectors, jointly support the property management teams. Considerable emphasis is placed on online and electronic reporting to provide fast and efficient management information. Management reports are available through an online property portal.
Stable and consistent cash flow together with the ability to meet regular maintenance expenses are critical success factors for a well-managed property. Best-practice governance with creditor payment approvals, prompt annual audits, annual general meetings and statutory returns are also carefully managed. Detailed financial management reports are prepared and circulated monthly to manage expenses and variances closely. Significant attention is given to service delivery around day-to-day service requirements such as obtaining quotes, correspondence to owners and distribution of minutes of meetings together with dealing with the matters arising from the minutes. Regular common property inspections, along with maintaining high facility management standards, are essential and are overseen by the property manager.
Von Wielligh Property Management’s sectional title and homeowners’ association management service covers the following service scope which can be tailored to specific building circumstances and requirements:
❶ Billing, collections and debt collection:
- Monthly billing and distribution of owner levy statements by e-mail
- Collection of levies and monthly services charges through a variety of payment channels
- Utilising a specialised debt collection computer information system, the debt from levies which are in arrear are collected.
- Liaising with inhouse specialists on sectional title.
❷ Financial management and reporting:
- Preparation of the annual budget of income and expenditure including the levy schedule
- Payment of and accounting for approved expenses, including municipal accounts, salaries and wages
- Monthly management reporting online and by e-mail. Management reporting packs include income statement and performance to budget reports, balance sheet, levy roll, unit arrears, surplus report and investment account bank statement(s).
- Annual audit file preparation
- Completion and submission of statutory returns
- Surplus funds invested in call accounts to maximise interest earnings
- Payroll administration.
- Progress report on collection matters.
❸ Administration, Secretarial and Advisory Services:
- Preparation and circulation of notices for Annual General Meetings
- Arranging, attending and taking minutes for Trustee Meetings
- Preparation and mailing of owner and service provider correspondence
- Preparation and issuing of clearance certificates
- Sectional Title, property and facility management advice
- Sourcing of building maintenance quotes
- Liaison with maintenance and building contractors.
❹ Insurance Broking Services:
- We aim to provide a fast and effective claims management service to our customers through the submission of insurance claims, whilst continuously keeping customers informed of the process.
- Liaising with service providers on behalf of complexes regarding Body Corporate Insurance, ensuring the annual assessment and review of existing insurance policies.
- We negotiate the most favourable premiums on insurance policies on behalf of a Body Corporate or Homeowners’ Association.
- Assisting Trustees in determining insurance values on properties.
- Submission and succession of insurance claims.
❺ Community Scheme Ombud Service:
- Ensuring that all schemes are registered with the Community Schemes Ombud Service.
- Oversee the quarterly payment of CSOS levies.
- Submission of CSOS Annual Returns.
- Submission of Revised Conduct Rules for CSOS scrutiny and certification.
- Liaising with trustees regarding CSOS dispute resolution actions.
Additional Services
❶ Debt collection
We instruct VON WIELLIGH INCORPORATED who specialize in the collection of outstanding levies. These Attorneys share the offices with Von Wielligh Property Management. Hence, the trustees are updated monthly on collection matters and we are regularly updated regarding any progress made on outstanding accounts. Due to the availability of in-house attorneys we offer the complete spectrum of debt collection which include the attachment of rental money and the sale of immovable property.
❷ Annual Maintenance Inspections and Maintenance Plan Development
An experienced building inspector will inspect each property manage Von Wielligh Property Management during the tenth month of the financial year to identify and quantify short- and medium-term property maintenance requirements. A maintenance plan and budget will be documented from the building inspection that has been conducted. The Plan will be incorporated in the property budget which is to be agreed upon with the trustees and ratified at the Annual General Meeting. The required levy income is quantified by this approach to achieve consistent and sufficient cash flow and maintenance.
❸ Take-on Health Check
All new properties which are taken on by Von Wielligh Property Management are carefully screened, by utilising a legal compliance ‘health-check checklist’. This service is free in order to promote governance excellence and long-term property management success. A report and action log are compiled for the trustees to be able to address any identified legal compliance gaps.
❹ Financial Management
Apart from maintenance administration and trustee meeting attendance, Von Wielligh Property Management is also able to provide a financial management service. excluding maintenance administration and trustee meeting attendance. The service scope for financial management includes billing, collections, debt collection, approved creditors payments, monthly reporting and an annual audit file preparation. A property website with online reporting is also included. This service, which is provided at a reduced cost to a full management service, suits those buildings with very hands-on trustees who are comfortable to cover building maintenance and meetings themselves.
❺ Property Website
Each complex managed by Von Wielligh Property Management will have access to a complex website, linked to the BCMTrac Property Portal, providing access to useful information such as the contact details of the VPM Team, sectional title plans, conduct rules, financial reports, frequently asked questions, applicable legislation and a photo gallery.
Geo Location
25⁰41’12.22” S / 27⁰13’36.99” E
Address:
214 Kock Street
Rustenburg
0299